How to Request a New Mobile App

Requesting a new mobile app for your business or service involves a streamlined process that ensures our tech team has all the necessary information to create and release your app on both Apple and Android platforms.
Here is a detailed guide on how you can initiate this request and what to expect during the process:

Step 1: Access the Mobile Release Section

The first step in requesting a new mobile app is to access the Mobile Release section within the customer admin portal. This portal is designed to facilitate communication between you and our technical team, making it easier to provide and manage the information needed for your app development.

Step 2: Provide Required Information

In the Mobile Release section, you will find a form or a series of fields that need to be filled out. The information required typically includes:

• App Name: The desired name for your mobile app.
• App Description: A brief description of what your app does and its primary features.
• Keywords & Logos: App Store Icon, App Feature Graphic, Address, and other branding guidelines that need to be incorporated into the app.
• Functional Requirements: Specific features and functionalities you want the app to include, such as user login, push notifications, e-commerce capabilities, etc.
• Platform Specifics: Any specific requirements for the Apple App Store and Google Play Store, such as compliance with their guidelines.

Step 3: Submission and Review

Once you have completed and submitted the required information, our tech team will review your submission. They will ensure that all necessary details are provided and may reach out to you for any additional information or clarification.

Step 4: Development and Testing

After the review, our tech team will begin the development of your mobile app. This process includes:

• Design: Creating the user interface and user experience designs based on the information and branding assets provided.
• Development: Coding the app functionalities and integrating all requested features.
• Testing: Performing thorough testing to ensure the app works seamlessly across different devices and operating systems. This includes beta testing, where the app is tested in real-world scenarios by a select group of users.

Step 5: Release and Notification

Once the app development and testing phases are completed successfully, the app will be submitted to the Apple App Store and Google Play Store for approval. This process can take a few days, depending on the review times of the respective app stores. You will be notified by our team as soon as the app is approved and made live on both platforms.

Step 6: Marketing and Announcements

With the app now live, you can start your marketing and announcement campaigns to inform your users about the new app. Utilize various marketing channels such as social media, email newsletters, and your website to promote the app and highlight its features and benefits.

Conclusion:

Requesting a new mobile app is a collaborative process between you and our tech team. By providing detailed information and working closely with our team, you can ensure that the final product meets your expectations and serves your users effectively. Once the app is live, you can leverage it to enhance user engagement and drive your business goals.